At Jason's Mobile Decal, we specialize in high-quality mobile decal services for vehicles, devices, and more—bringing custom designs right to your doorstep. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jasonsmobiledecal.com), interact with our services, or opt-in to our communications, including SMS texting powered by GoHighLevel. By using our website or services, you agree to the terms of this Privacy Policy.

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), Telephone Consumer Protection Act (TCPA), and other relevant regulations. This policy is designed to meet GoHighLevel's requirements for SMS compliance, ensuring transparent data handling for texting campaigns.

1. Information We Collect

We collect information to provide and improve our services, process orders, and communicate with you. This includes:

Personal Information You Provide Directly:

Contact details: Name, email address, phone number, mailing address, and billing information when you place an order, sign up for newsletters, or request a quote.
Communication preferences: If you opt-in to receive SMS updates, promotions, or appointment reminders, we collect your mobile phone number.
Other details: Any information you submit through forms, chats, or inquiries on our website.

Automatically Collected Information:

Device and usage data: IP address, browser type, operating system, pages viewed, time spent on the site, and referral sources, collected via cookies, web beacons, or similar technologies.
Location data: Approximate location based on IP address to tailor services (e.g., local decal options).

Information from Third Parties:

We may receive data from service providers like GoHighLevel for SMS delivery, payment processors, or analytics tools (e.g., Google Analytics).

For SMS specifically: When you provide your mobile number and opt-in (e.g., via a checkbox on our website or forms), we collect it solely for authorized communications. Opt-in is required and documented to comply with TCPA and GoHighLevel guidelines.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Providing services: Processing decal orders, scheduling mobile appointments, and delivering custom designs.
Communications: Sending order confirmations, updates, and marketing messages via email or SMS (if opted-in).
Improving our site: Analyzing usage to enhance user experience and website functionality.
Marketing: Promoting new decal designs, specials, or events. For SMS, messages may include promotions, tips, or reminders, with frequency varying (e.g., 4-8 messages per month, depending on campaigns).
Compliance and security: Preventing fraud, enforcing terms, and complying with legal obligations.

For SMS texting via GoHighLevel: We use your mobile number only for the purposes you consented to, such as promotional alerts. Message and data rates may apply. Message frequency varies. We do not use your data for automated decision-making that significantly affects you.

3. Sharing Your Information

We respect your privacy and limit sharing to what's necessary:

Service providers: We share data with trusted partners like GoHighLevel for SMS delivery, payment processors (e.g., Stripe), shipping services, or IT support. These subcontractors are bound by confidentiality and use data only for our services.
Legal requirements: We may disclose information if required by law, to respond to subpoenas, or to protect our rights, safety, or property.
Business transfers: In the event of a merger, acquisition, or sale, your information may be transferred.

Important for Mobile/SMS Data (GoHighLevel Compliance): No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or SMS delivery, is permitted. We do not sell your personal information, including mobile numbers, as defined under CCPA.

4. SMS-Specific Terms and Compliance

To ensure compliance with TCPA, CTIA guidelines, and GoHighLevel's A2P 10DLC requirements:

Opt-In Process: You must explicitly consent to receive SMS by checking a box or providing your number with clear disclosure (e.g., "By providing your mobile number, you agree to receive text messages from Jason's Mobile Decal. Message/data rates may apply. Message frequency varies. Reply STOP to opt-out.").
Message Content: SMS may include promotional offers, service updates, or decal care tips. Examples: "Get 20% off your next decal! Reply STOP to unsubscribe."
Opt-Out Instructions: You can opt-out of SMS at any time by replying STOP to any message. We will confirm your opt-out and cease texts promptly. Alternatively, email us at [email protected] or call (209) 492-0127.
Customer Support: For SMS-related inquiries, contact us at (209) 492-0127 or [email protected]. We provide help during business hours (Mon-Thurs, 9 AM - 3 PM PST).
Costs and Carriers: Standard message and data rates may apply based on your carrier plan. We are not liable for delayed or undelivered messages. Supported carriers include major U.S. providers, but delivery is not guaranteed.
Program Description: Jason's Mobile Decal SMS program delivers marketing and transactional messages to opted-in users.

5. Cookies and Tracking Technologies

Our website uses cookies for functionality, analytics, and advertising. You can manage preferences via your browser settings. We use tools like Google Analytics, which may collect anonymized data.

6. Data Security

We implement reasonable security measures, including encryption and access controls, to protect your information. However, no system is 100% secure, so we cannot guarantee absolute protection.

7. Your Rights and Choices

Access and Update: Request access to, correction of, or deletion of your personal information by contacting us.
Opt-Out: Unsubscribe from emails via the link in messages. For SMS, reply STOP.
CCPA Rights (for California Residents): You have the right to know what personal information we collect, request deletion, opt-out of sales (though we don't sell data), and non-discrimination. Submit requests via [email protected]. We respond within 45 days.
Do Not Track: We do not respond to browser Do Not Track signals.
Children's Privacy: Our services are not for children under 13. We do not knowingly collect their data.

8. International Transfers

If you're outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws differ. By using our services, you consent to this.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date. Continued use constitutes acceptance.

10. Contact Us

For questions or requests:

Email: [email protected]
Phone: (209) 492-0127
Address: Jason's Mobile Decal, 5700 Meyer Dr., Modesto, CA 95356